STORE POLICY

🤝 Customer Care

At IronCrest Beard Co., we stand by our commitment to real customer support. Whether you’ve got questions about products, orders, or just want grooming advice, we’re here for you.

Support Hours: Monday–Friday, 9AM–5PM (PST)
Email: support@ironcrestbeardco.com
Response Time: Within 1–2 business days

We’re a small team with a big mission: treating our customers with respect, honesty, and care—no bots, no fluff.

🔒 Privacy & Data Protection

Your privacy is our priority. When you shop with IronCrest Beard Co., your personal data stays secure and confidential.

• We only collect the information necessary to fulfill your order and provide customer service.

• Your information will never be sold, rented, or shared with third parties.

• All transactions are processed securely with SSL encryption to protect your payment details.

⚠️ Product Safety & Allergy Disclaimer

Our products are handcrafted using premium natural ingredients, including essential oils, carrier oils, butters, and waxes. While we take care in formulation, everyone’s skin is different.

Please read carefully:

• Always perform a patch test before full use.
  Apply a small amount to your inner forearm or behind your ear and wait 24 hours.

• If irritation, redness, or discomfort occurs, discontinue use immediately.

IronCrest Beard Co. is not responsible for allergic reactions or skin sensitivities.
All products are intended for external use only. Avoid contact with eyes and broken skin.

⚖️ Legal Disclaimer

The information provided on this site and in product descriptions is for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease.

By purchasing and using our products, you agree:

• To read all ingredient lists carefully

• To use products as directed

• That IronCrest Beard Co. is not liable for any adverse reaction or misuse of products

All products are used at your own risk.